TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

Provide answers to questions in this community that are awaiting a correct answer.

Hi,  Apparently we lost camera setup sheet. Is there any printout option for this paper ? 2016-05-26_22-02-45_cisco_telepresence_ix5000_a...
by Bar1s
12 min 12 sec ago
Recently we installed a Cisco Prime Assurance and we are having troubles with some features and reports.   We can’t get any information in Assur...
2 hours 32 min ago
Which hardware component is needed to conduct the ad hoc video calls and managed video conference calls? VCS-E or Telepresence Server Regards, NA
13 hours 59 min ago
I'm wondering if anyone has experienced this problem before and can share. We're having a problem with TMS Phonebooks not appearing reliably, or pa...
1 day 2 hours ago
Hello. I have created some conference aliases on Cisco TelePresence Conductor (XC4.1). I use them as Personal TP Bridges to make meetings between...
1 day 10 hours ago
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Subject Views Votes Rating Replies Last replied by
discussion SOFTWARE PROGRESS HANGING ON EX90
Last Reply 4 min 8 sec ago.
19 0 0 12 Chet Cronin
discussion DD, MS, PR, NPP for Profile 42 with C40 - can they be ordered?
Last Reply 3 hours 53 min ago.
3 0 0 2 Wayne DeNardi
discussion cIsco ex90
Last Reply 4 hours 6 min ago.
4 0 0 1 Wayne DeNardi
discussion VCS
Last Reply 4 hours 17 min ago.
14 0 0 2 Wayne DeNardi
discussion Cisco VCS: Error: Cannot read the Event log
Last Reply 7 hours 26 min ago.
19 2 0 3 Shashank Mahajan
discussion TOUCH PANEL' S SKU FOR CISCO C60
Last Reply 7 hours 39 min ago.
3 0 0 1 Shashank Mahajan
discussion Tandberg EX90, is it possible to see sip invites by ssh?
Last Reply 8 hours 9 min ago.
1 0 0 1 Shashank Mahajan
discussion Telepresence EX90 only sending [email protected] video
Last Reply 17 hours 51 min ago.
25 0 0 6 Fuubbbbbb
discussion Cisco TMS conference aliases not match with Conductor.
Last Reply 22 hours 14 min ago.
22 0 0 6 Cholid Bayazed
discussion LOOK UP MODEL, AND SERIAL NUMBER BY MAC
Last Reply 22 hours 52 min ago.
0 0 0 0 Chet Cronin
discussion Skype VIS Integration with CUCM
Last Reply 1 day 17 hours ago.
136 0 0 8 sherif.elella
discussion TMS reporting "No HTTPS response"
Last Reply 3 days 2 hours ago.
4 0 0 5 Shashank Mahajan
discussion Polycom CMA integration
Last Reply 3 days 10 hours ago.
0 0 0 0 eduestme2
discussion IX 5000 Camera setup sheet
Last Reply 3 days 10 hours ago.
7 0 0 4 Patrick Sparkman
discussion Cisco C20 Camera not working
Last Reply 3 days 10 hours ago.
55 1 5 11 Patrick Sparkman
discussion Conductor-TPS entry tone when joining a conference?
Last Reply 3 days 11 hours ago.
3 0 0 1 Patrick Sparkman
discussion Participant quality (Virtual TelePresense server)
Last Reply 3 days 12 hours ago.
10 0 0 3 Patrick Sparkman
discussion TMS Phonebook Problem
Last Reply 4 days 11 min ago.
8 0 0 1 Nick Halbert-Li...
discussion Tandberg Edge 95 MXP
Last Reply 4 days 4 hours ago.
13 0 5 2 Wayne DeNardi
discussion Incorrect username and password over MRA
Last Reply 4 days 5 hours ago.
27 0 0 9 Wayne DeNardi
discussion Conductor XC4.0, username password fails when using SSH
Last Reply 4 days 10 hours ago.
0 0 0 1 Patrick Sparkman
discussion How can i manage conference layout in Conductor during the conference?
Last Reply 4 days 10 hours ago.
22 0 5 3 Patrick Sparkman
discussion Restrict calls between a subzone and particular extensions on Cisco VCS
Last Reply 4 days 12 hours ago.
16 0 5 1 Patrick Sparkman
discussion Prime Assurance Configuration with IX5000/CUCM
Last Reply 4 days 12 hours ago.
0 0 0 0 Anthony_alc
discussion Jabber Video Login Failed
Last Reply 4 days 12 hours ago.
18 0 3 4 Patrick Sparkman
Filter Results
Subject Views Rating Comments Author
Screen Saver Configuration through Advanced Menu on E20 IP Video Phones
Last Reply 3 days 14 hours ago.
0
0.0
0 Small Business Community Team
General TelePresence Troubleshooting Template Questions
Last Reply 4 days 16 hours ago.
1540
5.0
1 Matthew Limbrick
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 1 week 1 hour ago.
34032
5.0
11 Tyler Wilkin
System Information on C20 with Web Configuration Utility
Last Reply 1 week 13 hours ago.
2
0.0
0 Small Business Community Team
Factory Reset on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Change or Upload Wallpaper on C20 TelePresence System with Web Configuration utility
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
IP Settings on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Make a Call from the Web Interface on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Camera Settings on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Upgrade Software on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Retrieve XML files with Web Configuration Utility on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
View Log Files on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
System Unit Configuration through Advanced Settings Menu on C20 Telepresence System.
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
H323 Configuration on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
H323 Profile Configuration on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Add Programmable SoftButtons on C20 TelePresence System
Last Reply 1 week 13 hours ago.
0
0.0
0 Small Business Community Team
Output Video Settings Configuration on C20 TelePresence Systems
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Restart C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Audio Configuration on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Configure User Interface for Cisco Telepresence Touch on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Call Settings on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
User Management and Enable Strong Security Mode on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Configuration of My Contacts on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Serial Port Configuration on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Facility Service Configuration on C20 TelePresence System
Last Reply 1 week 14 hours ago.
0
0.0
0 Small Business Community Team
Filter Results
Subject Views Rating Comments Author
blog Telepresence Conductor
Last Reply 2 weeks 4 days ago.
13
0.0
0 dinesh.purohit
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 9 months 2 weeks ago.
623
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 12 months 3 days ago.
3792
5.0
2 Gonzalo Gasca Meza
blog SX20 and Touch Panel Pairing
Last Reply 1 year 3 months ago.
2762
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 1 year 7 months ago.
977
4.6
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 2 years 1 month ago.
93
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 2 years 2 months ago.
15
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 2 years 2 months ago.
74
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 2 years 8 months ago.
3256
5.0
1 Gonzalo Gasca Meza
blog Troubleshooting TMS with proxies
Last Reply 3 years 1 month ago.
1035
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 3 years 9 months ago.
4986
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 10 months ago.
606
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 11 months ago.
784
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 11 months ago.
3936
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 4 years 4 months ago.
10309
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 4 years 5 months ago.
3113
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 4 years 5 months ago.
3729
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 4 years 7 months ago.
2780
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 4 years 8 months ago.
6656
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 9 months ago.
3129
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 10 months ago.
2091
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 11 months ago.
5483
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 5 years 1 month ago.
2751
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 5 years 3 months ago.
2790
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 5 years 5 months ago.
4520
0.0
0 gogasca
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Overall Rating: 5 (1 ratings)
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Overall Rating: 5 (2 ratings)
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Overall Rating: 3.8 (8 ratings)
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Overall Rating: 3 (1 ratings)
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August 1, 2014
Ask the Expert
July 2, 2012
Ask the Expert
October 18, 2011
Ask the Expert
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