TelePresence

Resolve your questions and provides info on troubleshooting, configuration, protocols, and technical resource topics on Cisco Telepresence for enterprise applications and Cisco Product connections, including: MCU, TelePresence, Telepresence video, Telepresence system, Telepresence server, Jabber client, Polycom telepresence, troubleshooting, and more.

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Hello, We are trying to get a C60 (on software TC7.3.3) working with a specific video layout together with TC console (Version.2). The desired setu...
3 hours 56 min ago
Hi, I was trying to factory reset a Tandberg Profile 42 running TC6, (from web interface) The system shut down and tried to coplete the factory res...
20 hours 23 min ago
I am looking for more details for installing the MX 700 dual camera in wall.  The installation guide does not have the details like the height in w...
23 hours 38 min ago
When I use the Cisco CTL client to authenticate the security of the CUCM, I am ask to insert the Security token which I did. I then get a prompt as...
1 day 2 hours ago
Hi All,We have recently acquired a DX650, DX80, MX300 and MX700 for our meeting rooms and noticed that we are unable to record the MX300 and MX700...
1 day 8 hours ago
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Filter Results
Subject Views Votes Rating Replies Last replied by
discussion Backing UP TMS
Last Reply 9 min 14 sec ago.
2 0 0 2 Mike Hagans
discussion Acano MCU - TMS Network Integration Key and Third Party MCU
Last Reply 47 min 34 sec ago.
45 0 5 4 Idan zoran
discussion Telepresence Content Server Migration
Last Reply 2 hours 25 min ago.
61 0 5 7 Patrick Sparkman
discussion Cannot connect conference bridge to Telepresence MCU?
Last Reply 2 hours 28 min ago.
13 0 0 2 Patrick Sparkman
discussion Cisco C90 with 7 cameras - Daisy chaining
Last Reply 2 hours 30 min ago.
5 0 0 2 Patrick Sparkman
discussion DSCP value of Data?
Last Reply 2 hours 47 min ago.
2 0 0 1 Patrick Sparkman
discussion TCS server consultation
Last Reply 3 hours 3 sec ago.
10 0 0 1 Patrick Sparkman
discussion Need Help on SX10 Configuration....
Last Reply 3 hours 17 min ago.
18 0 5 5 aonewebnet
discussion Presentation PiP displayed with TC console setup
Last Reply 3 hours 56 min ago.
0 0 0 0 jamesstaveley
discussion Polycom RealPresence Group 500 integration with CUCM 10.5
Last Reply 7 hours 40 min ago.
348 1 0 12 Rakesh Prasad
discussion compatibility issue with polycom and cisco
Last Reply 9 hours 21 min ago.
39 0 0 6 pravin1818
discussion CISCO SX20 NOT WORKING WITH CERTAIN VSX POLYCOM ENDPOINTS
Last Reply 9 hours 27 min ago.
956 0 5 4 pravin1818
discussion DX80 doesn't return full list of UDS contacts
Last Reply 9 hours 45 min ago.
5 0 0 1 chenzhezhang
discussion Virtual Telepresence Server vs Video Control System (vTS vs VCS)
Last Reply 15 hours 7 min ago.
51 0 4.66667 5 Patrick Sparkman
discussion Tandberg Profile 42 - reset failing
Last Reply 20 hours 23 min ago.
1 0 0 0 sigmund@videofu...
discussion DX80 auto answer
Last Reply 21 hours 53 min ago.
16 0 0 3 phifdd4305
discussion MX700 wall mount - guide with more details
Last Reply 23 hours 38 min ago.
4 0 0 0 majeed002
discussion Exchange two endpoints on TMS
Last Reply 1 day 1 hour ago.
44 0 0 5 fwadmin@saskpow...
discussion Display frozen on Tandberg 95 MXP
Last Reply 1 day 2 hours ago.
22 0 0 2 serviceCSC
discussion How do I get my PC to recognize the USB Security tokens for CUCM?
Last Reply 1 day 2 hours ago.
9 0 0 0 Scott Hallen
discussion ISDN_Link Upgrade
Last Reply 1 day 6 hours ago.
42 0 5 6 KLCrgb@590
discussion Change Virtual telepresence server background image
Last Reply 1 day 6 hours ago.
42 1 5 3 oilyas
discussion recording
Last Reply 1 day 8 hours ago.
5 0 0 0 Edip Gumuskaya
discussion SX20 Camera
Last Reply 1 day 8 hours ago.
6 0 0 0 Sumesh Cherian
discussion Wireless peripherals MIC/Touch
Last Reply 1 day 18 hours ago.
13 0 0 1 Wayne DeNardi
Filter Results
Subject Views Rating Comments Author
General TelePresence Troubleshooting Template Questions
Last Reply 5 min 44 sec ago.
5
0.0
0 Matthew Limbrick
TMS with Conductor Auto Connect - "call back" number is just sip@x.x.x.x
Last Reply 3 hours 45 min ago.
613
0.0
7 bvanbenschoten
VCS - How to avoid SIP UDP timeout without disabling UDP
Last Reply 1 week 1 day ago.
2277
5.0
3 Paulo Souza
Migrating TelePresence Management Suite (TMS) to a New Server.pdf
Last Reply 3 weeks 2 days ago.
8594
5.0
7 cdonleyc
Upgrade using WinSCP.pdf
Last Reply 1 month 5 days ago.
3646
5.0
4
Capture IX 5000/5200 logs and upload them to a TAC case
Last Reply 1 month 2 weeks ago.
77
0.0
0 Hem Brahmi
TC / Option keys
Last Reply 1 month 2 weeks ago.
1833
5.0
4 Marius Nedregaard
Uploading/Installing a COP file to CUCM for CTS 1.8+ Upgrades
Last Reply 2 months 3 days ago.
25504
5.0
5 Tyler Wilkin
Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR
Last Reply 2 months 1 week ago.
18581
5.0
0 Tyler Wilkin
Loopback Testing for TelePresence
Last Reply 2 months 3 weeks ago.
569
5.0
11 Matthew Limbrick
Meet Wayne DeNardi: Cisco Designated VIP in TelePresence
Last Reply 3 months 1 week ago.
109
0.0
0 ciscomoderator
Get to Know Patrick Sparkman: Cisco Designated VIP in TelePresence
Last Reply 3 months 4 weeks ago.
164
5.0
0 ciscomoderator
Factory Reset a CTS endpoint
Last Reply 4 months 15 hours ago.
1981
5.0
2 Tyler Wilkin
CTS-CTRL-DVC8 End-of-Sales(EOS)
Last Reply 6 months 3 weeks ago.
270
0.0
2 hashimoto.kotaro
Upload via TFTP Server revision 2.pdf
Last Reply 7 months 1 week ago.
1392
0.0
1
Obtaining system configurations with xconfig
Last Reply 8 months 3 days ago.
663
0.0
0 Matthew Limbrick
Replacing a T3 C90 codec after RMA shows incorrect Product ID
Last Reply 9 months 3 weeks ago.
437
0.0
0 Matthew Limbrick
CTS-Manager Transition White Paper.pdf
Last Reply 10 months 1 day ago.
485
5.0
3 Steve Kapinos
CTS-Manager "Unable to validate Exchange Web Service connection" error
Last Reply 10 months 3 weeks ago.
1037
5.0
0 Tyler Wilkin
SIP user agents (UA) for TelePresence
Last Reply 1 year 2 weeks ago.
598
5.0
0 Matthew Limbrick
T3 Total TelePresence compatibility Matrix
Last Reply 1 year 1 month ago.
627
0.0
2 Matthew Limbrick
How to Create Self-signed Certificates
Last Reply 1 year 1 month ago.
443
5.0
0 Csc TsWebDocs
How to Find I-frame Using Wireshark for H.323 Video Communication
Last Reply 1 year 1 month ago.
720
0.0
0 Csc TsWebDocs
Cisco CTS Boot-up Process/Check Marks
Last Reply 1 year 1 month ago.
217
5.0
0 Hem Brahmi
T3 TelePresence Troubleshooting -- File System Errors (Fat32)
Last Reply 1 year 1 month ago.
603
0.0
1 cdonleyc
Filter Results
Subject Views Rating Comments Author
blog View the latest video editions to Collaboration, Voice and Video Community
Last Reply 2 weeks 12 hours ago.
445
5.0
2 Francine Richards
blog Webrtc demo system
Last Reply 2 months 4 weeks ago.
2989
5.0
2
blog SX20 and Touch Panel Pairing
Last Reply 6 months 1 week ago.
1259
5.0
1 Alex Pfeil
blog Understanding Expressway SIP messaging
Last Reply 10 months 2 weeks ago.
558
4.5
0 Ayodeji oladipo Okanlawon
blog Troubleshooting TelePresence B2B Calls
Last Reply 1 year 4 months ago.
66
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 1 year 5 months ago.
11
5.0
0 gogasca
blog CTS System - Basic MUX analysis for P2P Call
Last Reply 1 year 5 months ago.
57
0.0
0 gogasca
blog Modify SIP and SDP headers via LUA script for Video
Last Reply 1 year 11 months ago.
2626
5.0
1
blog Troubleshooting TMS with proxies
Last Reply 2 years 5 months ago.
904
0.0
0 Tery Le Febvere
blog CTS Manager - Understanding EWS Integration
Last Reply 2 years 12 months ago.
4842
0.0
1 gogasca
blog Two "Ask the Expert" Q&A Sessions in Progress (July)
Last Reply 3 years 1 month ago.
603
0.0
0 Paula Talamo
blog Conference Control Protocol (CCP) for TelePresence Exchange System
Last Reply 3 years 2 months ago.
763
0.0
0 gogasca
blog CTS System - DTLS Call analysis
Last Reply 3 years 2 months ago.
3625
5.0
2 gogasca
blog Video - TelePresence SIP H264 profile-level-id
Last Reply 3 years 7 months ago.
9537
5.0
1 gogasca
blog Cisco TelePresence Exchange - Scheduling & CDR API
Last Reply 3 years 8 months ago.
3077
0.0
0 gogasca
blog TC5.0 Release Key Update
Last Reply 3 years 8 months ago.
3622
5.0
0 Paula Talamo
blog CTS Diagnostics 0.1(1002)
Last Reply 3 years 10 months ago.
2773
0.0
0 gogasca
blog H264 Profiles in CTS 1.7(4)
Last Reply 3 years 11 months ago.
6427
0.0
1 gogasca
blog TelePresence Endpoints FAQ Knowledge Base Article Available
Last Reply 4 years 2 days ago.
3083
0.0
0 Paula Talamo
blog Thank YOU for visiting and participating in the TelePresence CSC Forum!
Last Reply 4 years 1 month ago.
2089
0.0
0 Paula Talamo
blog Cisco TelePresence Exchange - SIP Engine log analysis
Last Reply 4 years 2 months ago.
5400
5.0
1 gogasca
blog B2B - Basic troubleshooting for TelePresence B2B Calls
Last Reply 4 years 4 months ago.
2637
4.5
0 gogasca
blog Cisco TelePresence DTMF troubleshooting
Last Reply 4 years 6 months ago.
2685
0.0
0 gogasca
blog General - Replay video from packet capture
Last Reply 4 years 8 months ago.
3902
0.0
0 gogasca
blog CTMS - Basic Interop troubleshooting
Last Reply 4 years 9 months ago.
3540
0.0
0 gogasca
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