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Collaboration

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

112 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

6 Posts

Activity in Collaboration

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GD Secter'a vIPer phone

I am unable to get a sectera viper phone to register with call manager. I have it built as a common 7960 sccp phone profile. When it boots up it will pull an IP address but will not register. This is my first time working with one of these phones and...

helmkamp01 by • Level 1
  • 7000 Views
  • 10 replies
  • 0 Helpful votes

8800 timeout/failback only with sidecar

My org has a single CUCM cluster with around 10k phones registered across 100+ buildings. We've been semi-regularly experiencing an issue that we've had trouble tracking down. Due to the nature of our deployment and the intermittent/difficult to repr...

BrendanP by • Community Member
  • 53 Views
  • 0 replies
  • 0 Helpful votes

CUCM Dual Forking Capabilities

We are trying to accommodate an employee with hearing impairment so that they can use a TTY Display AND there is a compliance need for call recording.  Has anyone been able to overcome this obstacle?  We are running up against the inability for Call ...

Call Pickup issue on CUCM 12.5

Hi, I have a customer on CUCM 12.5(1)SU4. They use Call Pickup groups fairly extensively but have started having problems with some of them recently after phones were moved between offices. One CPG has two phones (User Device Profiles logged into 784...

Internal Transfer Calls for Courtesy Call Back

Hello All,  I am trying to make CCB call for internal calls. But calls are failing at callback entry application with below error. CallbackEntry,04/05/2024 12:27:40.868,Validate_01,custom,Callback_Validate,ELEMENT_ENTRYCallbackEntry,04/05/2024 12:27:...

CSCvz27796 - MRA Registration Flaps

I spent a few hours on this one myself the other day in our lab and wanted to make this post in case it helps someone else in this situation.   Post upgrade of our UCM cluster to 14.0SU1, Jabber would register but then not operate, same with IP Phon...

UCM_Trace.png

Dynamic Outbound Hunt Group possibilities ?

I've been asked to make simultaneous outbound calls to 4-10 cell phones from our Cisco phone system (UCM 12.5...soon to be 15) then route the first answered call, preferably into a Contact Center IVR then to a person. All subsequent answers to the ca...

Licensing status ISR 2900 CUBE

Hello,we are stilll using a isr2900 router as a SBC.Currently it uses the securityk9 license and a uck9-cme-srst-cube license as smart licensing.The logging output tells me that the evalution period already expired.I know the product is EOL/EOS but s...

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