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Hi guys, I was wondering if there are any formula gurus who can help me out, I'm trying to create 4 different functions, one takes an enterprise sk...
3 hours 37 min ago
Hi, I am using a script and its first step is for language selection: 1 for Chinese and 2 for Engish:I use GetDigitString:Result Digit String: digi...
5 hours 35 min ago
Hi,We are having CVP 10.5 into our environment and we also we are having 3 CVP Call/VXML server which is running on standalone model.Now my custome...
1 day 1 hour ago
Hi, I saw that on a CCX express I can integrate a nuance TTS using the premium users license.The NUANCE top level sku I've identified is CVP-NUANCE...
1 day 23 hours ago
Hi there,           I'm getting "java.net.SocketTimeoutException:Read Timeout" when trying to send values collected from an agent survey using http...
4 days 22 hours ago
         
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Subject Views Votes Rating Replies Last replied by
discussion CVP Common library
Last Reply 6 min 28 sec ago.
0 0 0.0 1 chintan gajjar
discussion UCCE skill group SQL query
Last Reply 24 min 38 sec ago.
0 0 5 6 Stuart Cross
discussion CCX 8.5
Last Reply 1 hour 6 min ago.
0 0 5 16 Chris Deren
discussion Reporting value of UCCE User Variable
Last Reply 1 hour 20 min ago.
375 1 5 8 Eric Krieger
discussion Unable to login CAD user after a while 10.5.1 11001-49
Last Reply 2 hours 36 min ago.
0 0 0.0 1 Jakub Stroinski
discussion UCCE Script Editor Custom Function formula help
Last Reply 3 hours 37 min ago.
0 0 0.0 0 Nathan Luk
discussion GetDigitString limit input length not working
Last Reply 5 hours 35 min ago.
0 0 0.0 0 matthewik.lee
discussion Cisco 7940 CLI feed
Last Reply 5 hours 54 min ago.
0 0 0.0 2 Paul Wills
discussion Changing Agent State to Not Ready in a Call Routing Script.
Last Reply 7 hours 59 min ago.
0 0 0.0 1 Rolando Valenzuela
discussion UCCX 10.6 Email with finesse
Last Reply 8 hours 4 min ago.
0 0 0.0 2 Mukesh Singh
discussion Finesse and Jabber
Last Reply 19 hours 29 min ago.
0 0 0.0 4 akrisinger
discussion UCCX 8.5 integration with CUCM 9
Last Reply 20 hours 46 min ago.
0 0 0.0 2 Arundeep Nagaraj
discussion Windows Updates on UCCE and CVP environments.
Last Reply 21 hours 44 min ago.
75 0 5 6 Francisco Javie...
discussion Cisco Agent Whisper with CAD Enterprise Server
Last Reply 23 hours 15 min ago.
0 0 0.0 1 chintan gajjar
discussion Process to Generate Certificate on CVP Call/VXML Server
Last Reply 1 day 1 hour ago.
0 0 0.0 0 shambhuchaursiya
discussion Enable Outbound Campaign not from ICM configuration manager
Last Reply 1 day 2 hours ago.
0 0 5 16 neustre Lr
discussion CUIC - Scheduled report sftp always uses interval grouping
Last Reply 1 day 2 hours ago.
0 0 0.0 3 will.alvord
discussion CUIC (PCCE) Abandoned Within Service Level not matching
Last Reply 1 day 2 hours ago.
138 0 5 10 will.alvord
discussion CVP Reports are Empty
Last Reply 1 day 3 hours ago.
111 1 0.0 17 Lara Noueir
discussion Cisco UCCX 10.6 Get XML Document Data XPath count() function
Last Reply 1 day 8 hours ago.
21 0 5 4 noisey_uk
discussion UCCX Custom Variables
Last Reply 1 day 10 hours ago.
0 0 0.0 2 Deepak Rawat
discussion Upgrade from UCCX 10.0.1 to UCCX 10.6
Last Reply 1 day 11 hours ago.
0 0 0.0 1 Deepak Rawat
discussion New UCCX Book
Last Reply 1 day 12 hours ago.
0 0 0.0 1 Mohamed Hussain...
discussion Monitoring Solution Required UCCE
Last Reply 1 day 17 hours ago.
226 1 0.0 5 Mark Knepper
discussion Skill Group Peripheral Number
Last Reply 1 day 19 hours ago.
0 0 0.0 2 Jameson Gagnepain
Filter Results
Subject Views Rating Comments Author
Cisco UCCE SQL Queries
Last Reply 2 months 3 weeks ago.
98
0.0
0 Muhammad Amir Raza
CAD Agent Login issue's with SIP Phone
Last Reply 17 hours 48 min ago.
270
5.0
5 Ravi Shankar Pandit
Script for Different Queues close at different times of the day
Last Reply 1 week 2 days ago.
9
3.0
1 Reena Mundary
UCCX 8.x - a Really Simple SOAP Client (no custom JAR)
Last Reply 2 weeks 5 days ago.
10052
5.0
29 Gergely Szabo
After Reboot, CCM PG not coming UP
Last Reply 3 weeks 2 days ago.
44
0.0
2 Reena Mundary
CVP Port Utilization and Sizing Considerations
Last Reply 3 weeks 3 days ago.
2120
0.0
1 Shahzad Ali
Configuration of Call Peripheral Variables and the Expanded Call Context (ECC) Finesse
Last Reply 1 month 3 days ago.
286
5.0
6 Arundeep Nagaraj
Provisioning UCCX 7.0
Last Reply 1 month 2 weeks ago.
11412
5.0
2 Muthurani Lavanya Paneerselvam
CTI Toolkit Agent Desktop tool, question: can the call record time be changed?
Last Reply 1 month 2 weeks ago.
48
0.0
2 sinisamaricic
CAD login fails with a licensing error
Last Reply 1 month 3 weeks ago.
4630
0.0
2 TCC_2
Configure a "One Button Login" for IP Phone Agents
Last Reply 2 months 1 week ago.
82
0.0
2 Ivan Salazar
Install and configure Cisco UCCX v9
Last Reply 2 months 1 week ago.
55
0.0
0 Ivan Salazar
UCCX: Cisco Agent Desktop Error "unable to download file"
Last Reply 2 months 1 week ago.
6568
3.0
2 Greeshma Bernad
High Call volume reported on CUBE - Mitigate using TDOS
Last Reply 2 months 2 weeks ago.
14
0.0
0 MURALIDHARAN SUBRAMANIAN
Integration of UCCX with Social Miner (Chat)
Last Reply 2 months 3 weeks ago.
241
0.0
1 Reena Mundary
Communication between CTIOS Server and CTIOS client
Last Reply 4 months 5 days ago.
93
5.0
0 Reena Mundary
FINESSE IN UCCX - FAILOVER SCENARIOS
Last Reply 3 months 2 days ago.
198
0.0
4 Arundeep Nagaraj
Procedure to refresh Retention Period in CVP
Last Reply 3 months 1 week ago.
25
0.0
0 MURALIDHARAN SUBRAMANIAN
Cisco UCCE Parent Child deployment model
Last Reply 1 year 3 months ago.
682
5.0
0 sasdivve
UCCX Finesse Supervisor Desktop showing all Queues
Last Reply 3 months 2 weeks ago.
119
0.0
0 Arundeep Nagaraj
After domain name change in UCCX 10.x servers DB replication Broken
Last Reply 4 months 1 day ago.
109
0.0
0 srikrama
Tech Tip: Collecting MIVR Logs in UCCX / IP IVR 8.x & later
Last Reply 4 months 5 days ago.
15513
4.0
3 gapande
Integrate UCCX with any SQL database with XML over HTTP
Last Reply 4 months 5 days ago.
5086
4.0
10 Gergely Szabo
IVR Outbound Dialer in UCCX
Last Reply 4 months 2 weeks ago.
191
5.0
0 Reena Mundary
Changes made in OAMP CVP-->SIP are not refelcting in sip.property file.
Last Reply 5 months 4 hours ago.
26
0.0
0 Reena Mundary
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by jezhou
Contact Center
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by jezhou
Contact Center
Views: 688
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by kabeer
Contact Center
Views: 628
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Overall Rating: 4.8 (4 ratings)
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Overall Rating: 5 (2 ratings)
by bo liu
Contact Center
Views: 6
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Overall Rating: 0 (0 ratings)
by jezhou
Contact Center
Views: 318
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Overall Rating: 5 (2 ratings)
by jezhou
Contact Center
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