Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
112 PostsActivity in Collaboration
Intermittent Static noise on phones
We are a healthcare facility. For past several months we have had several complaints from users that calls are often full of static. We are running CUCM 12.5(1)SU8 and the phones are primarily 8811 running current firmware. We have replaced phon...
Resolved! UCCX CUIC - SMTP From address for e mailed reports
Where does one set the FROM e mail address used by CUIC report scheduler to e mail reports? I thought I knew....but it isn't where I thought it was. And I cannot find it in any documentation....
RTMT for MacOs
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rtmtmac14.zip old...
Resolved! File not found UCCX Custom File
Hi, we use a custom file in /opt/cisco/uccx/document/System that we can read and write from an uccx application with System.getProperty("uccx.customer.dir"). We use the in UCCX Editor the Document steps "Create FIle Document" to get a document variab...
Expressway Single Domain 2 Seperate Expressways
Hi,We have a customer using HCS. As part of this we set up Expressway for them during the first lockdown for them to be able to use Jabber remotely for voice only (no IM&P). They use the same domain name internally and externally e.g. abc.com Another...
CUCM 11.5 License bin file error upload
Hey. I got CUCM 11.5 License bin file. But cannot upload license to CUCM portal
CMS chats and Jabber chats do not integrate
HiWe have CMS for our meeting solution. Some users connect through Cisco Jabber and others connect through Web. the chats between theses users do not integrate and users that connect through jabber can not see the chats and converstaions of those use...
Cannot turn on 8841 phone
Hi all. In the screenshot I encountered a problem: immediately after turning it on, this appears. Has anyone else encountered this problem? It asks for a domain, username and password. The phone is completely new. There is a way to access the setting...
com.sun.jersey.api.client.ClientHandlerException
Hi ,need some help on this error message.The error was: A built-in element encountered an exception of typecom.sun.jersey.api.client.ClientHandlerException. The root cause was: com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutE...
CUCM 11.5.1 SU2 upgrade
Hello Everyone, one of my clients currently have a CUCM cluster with 1 publisher and 6 subscribers, this cluster is running version 11.5.1 SU2. i am planning a refresh upgrade to version 14 using PCD. but before this upgrade, i am planning a minor up...
Resolved! PASSTHRU OPTIONS FOR WEBEX ROOM KIT PLUS
Does anyone have the cisco powerpoint describing setting up the passthru options for the webex room kit plus, kit pro ? I believe one option was using the vaddio a/v bridge. Looking for cisco's recommendations for setting up passthru .. Thanks
cisco jabber lock
Dears,i have Cisco jabber and i need to lock it for a meantime or for long time// is there anyway to know which steps can help me to do that from settings?
Iridium Satellite phone integration with Cisco PABX
HI, we have project requirement to integrate the Iridium Satellite phone integration with Cisco PABX to make a calls in case of emergency. Can you please suggest, what can we achieved with this interface.1) can we make calls on any number at cisco PA...
Report for manual outbound calls with wrap-up codes
Hello,We are running UCCX 12.5 with CSQ agents handling inbound and outbound dialer calls. We have reports for this data that are both stock and customized stock. Recently, the call center leads are having some agents make manual outbound calls. Th...
Resolved! Cisco CM Switch Box
Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...
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