Time of Day Routing - Monday through Friday set hours, and Saturday different hours than Monday through Friday.I want to use "Time of Day Routing" for a Monday through Friday schedule and a Saturday schedule with different hoursMonday through Friday ...
This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...
Hello Forum,Trying to understand the below.Call flow:Jabber -> CUCM -> CUBE -> ITSP.Invite to CUCM -> Invite to CUBE100 Trying to Jabber <- 100 Trying to CUCM from CUBE183 Progress -> CUBE and 183 Progress to CUCM-> At this point CUCM sends a PRACK t...
When I use Audacity to record greetings for Unity Call Handlers, I can export them as WAV 16-bit. I can upload the file and it plays successfully. If I do the same for a CCX prompt, it does not play - just noise is heard. I've ended up downloading an...
Hi All,I wonder if any of you have increased the vRAM on your UCCE Rogers/Aw-HDS beyond the prescribed by OVA numbers? I.e. if Rogger is said to have 6GB by the OVA can I make it 8? SQL is eating memory plus there is some other management and securi...
Hi there, Lately, we have had many customers complain about intermittent call drops for external call transfers, no music on hold, and at times no audio at a resume on the SIP trunk we have from an ITSP. The problem would sometimes surface with cert...
Dear All,I have both Cisco & Non-Cisco IP Phones which are reigistered in my voice gateway. Now i have got ISDN with DID's. How can i allocate some DN with DID number in order to call in both ways ( each extension 5000 calls outside, its DID should g...
I'm involved in the following setup illustrated below. I am Site 4. I have a SIP trunk via the CUBE to Site 1. Calls route between Site 4 and Site 1 with no problem. Is it possible to use Site 1 CUCM, to route calls from Site 4 to Sites 3 or 2? Is it...
Hi, We have some scripts that send a call redirect to a user's voicemail greeting and this works fine, using the call redirect step (destination = VM pilot, Called address reset to user's Ext.).The current set up from CUCM to Unity is SCCP, and I've ...
Hi AllWe have a codec plus that refuses to go into standby . It will go into half sleep mode but as soon as that period has ended the system immediatly wakes back up. The unit does not have a control system connected and it does not have a content...
I am using Webex registered with UCM.Webex app version 44.4.0.29298UCM Version 14.0.1.13900-155 When I use Webex over MRA, the E911 settings button appears and I can configure my location as expected.But when I am on premise, the E911 settings button...
Hi All, I'm trying to establish a SIP trunk to an ITSP using TLS and SRTP. We think we have done all the trust point stuff and TLS seems to be OK. However, I'll a little lost on the SRTP. Looking at several guides looks like a few different methods. ...
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