Our old work phones would take turns around the room. I don't think it was called hunt group, but once logged in to your group/extension...it would go around the room on whose turn it was to answer. Is there a way to do that? Thanks
HI, we have project requirement to integrate the Iridium Satellite phone integration with Cisco PABX to make a calls in case of emergency. Can you please suggest, what can we achieved with this interface.1) can we make calls on any number at cisco PA...
My expressway version is X12.6.1,Mutual TLS mode is on, both the CA certificate and the server certificate have been imported, then configured an dns zone with TLS verify mode is on ,also have TLS verify subject name, When I initiated the call, I fou...
Does anyone have experience using XML Cisco IP Phone Services with a Jabber/Webex client on Android? It makes sense that notifications / button presses to a native app on Android is not going to work.Do the old CUCM XML based IP Phone Services work w...
Hello everyone,I have uccx 12.5 installed and integrated with CUCM 12.5.This uccx was redundant for a long time (2years ago).I have a new cucm 12.5.i want to integrate the new cucm 12.5 with the uccx.I wanted to modify the Unified Telephony provider ...
We have many calls consider as abandoned due to caller hang-up, how I can make the calls consider abandoned if ring on agent more than 10sec, and if the calls ring on agent less than 10sec not consider as abandoned, because many calls hang-up after r...
I'm looking for a queue lever report of how quickly calls are answered. The group has a target of 80% of all calls answered w/in 20 seconds or less. they are only tracking the queue as a whole rather than individual agents. Not sure where to find tha...
I have two BE7K M4 servers, one hosting my publishers for CUCM, CUC, and CER, as well as one CUCM subscriber; and the other hosting subscribers for CUCM, CUC, and CER. All VMs are v11.5. About a month ago, the M4 hosting the subscribers died due to a...
Hi, I can barely make this post so I'm writing it very basically.I'm getting this error (in the title) when trying to start a webex meeting.May anyone please help?
Hey,I have a CUCM 12.5 install that is running on evaluation. Whenever I place a call from one internal phone to a different one, hold music works just fine with my announcements and everything. But as soon as I place a call from the PSTN it just goe...
I have a DID I need to route to three different groups, receptionists during the day, medical staff for the evening, and an answering service after hours.The only option I can think of that has a schedule associated with it is a System Call Handler a...
Since the PIMG is EOL, I have a Unity Connection integration question. Is it possible to integrate Unity Connection via SIP to a Nortel CS1000 such that calls to and from voicemail will be delivered and MWI will light on the Nortel phones?I have che...
Hi everyone! We have a problem with a call transfer.The structure is simple: My part ((Voip Tlf---->CUCM---->SBC))---->their part---((SBC---->CUCM---->TLF VOIPWhen we transfer an internal call (between 2 phones registered in our CUCM) there isn´t any...
Main issue: The Webex Room Kit Mini is pulling an IP address, but the TelePresence Touch unit, which is connected to the Room Kit's dedicated Touch port (which I assume acts at least as a pass-through network port) is not (it's getting a 169.254.x.x...
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