Cisco's Customer Experience (CX) Research is looking for customers and partners who have experience viewing an inventory of licenses or managing license renewals. If you qualify to participate in our 15 minute research activity, you will be rewarded ...
When we try to access to the CLI with Putty or other tool, after putting the credentials the next message shows up: *****PID file exists. But Adminshell service is not completely up.**********If adminshell is restarted manually, please wait for 15-20...
When attempting to register, no matter what serial number I use, I get an Invalid Serial Number response, even if it's covered under my SmartNet Contract.We have someone who may be the Designated Admin, but when he logs in he gets zero administrative...
i cannot log in to the SNTC portal, i have the necessary roles applied last Monday (beyond the 24 hour period that is required for SNTC portal access), but each time i try to log in at services.cisco.com, I'm redirected back to the registration page ...
Calling all Cisco CX Cloud users even all Cisco customers and partners! Are you fully leveraging Cisco CX Cloud to: Reduce 2-5 mins/case from your case management time Automates case opening and processing (RMA); Reduces duplication and false...
Hi, Currently if you use seed file as a source of data for CX cloud from your network, it is not possible to change it after you uploaded. Only way it is to do it via TAC case, would be possible to add this or consider this feature in new releases, s...
i cannot log in to the SNTC portal, i have the necessary roles that were applied last week (beyond the 24 hour period that is required for SNTC portal access), but each time i try to log in at services.cisco.com, I'm redirected back to the registrati...
Hello, We are trying to provide access to the portal, for the end customer, but whenever we try to access, we are redirected to the page: https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo The profile is active and complete wi...
Team, My client has requested access to use the CSAM tool, but the the request never made it to the delegated user. The delegated user also cant grant access. Is it possible to manually grant access to the tool?
Hello, when we try to access to "Software Updates -> Server connection setup" and we put the credentials that page freezes and does nothing.Also, the upload of files fails.We just updated to the version 2.11.Regards.
It's great that the portal lists the working hours of the assigned engineer on your TAC case. However, it would be more helpful, if the times could be translated into customer's local time instead of the engineer's local time.
I successfully uploaded a CVS file in the SNTC portal, but it does not show up under the Upload Processing tab. (please see attached screenshot). So I am unable to see the inventory that was uploaded. Any assistance is much appreciated.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: