As you know we have a fantastic area on how to use the Support Community located here: https://supportforums.cisco.com/community/help
However there are a few how to questions that were sent to me by our users of the Small Business Support Community that was not in that help area. These questions are:
How do I add an attachment to my reply in a discussion?
First login, then go to the discussion you want to reply to. On the bottom of the discussion, click on Reply
A text box will pop up for you to write in your reply. On top of the text box, click on Use advanced editor.
On the bottom of the text box, go to Attach Files and then click on the Browse to find the file you want to attach.
Choose the file that you want. For this example I chose 3newareas.jpg
It should show that it is attached here. Don't forget when you are done, click on Post Message.
What is the best way for me to just keep a small core of spaces that I follow?
First login and go to the space that you normally go to. Go to the actions menu and click on Follow this Space. For this example I chose the space SBCS - UC500
Next go to account and scroll down to Spaces
And you should see the Space that you are following. Do this for all the other communities you want to follow. You will then have one convenient area to go to for all the spaces that you follow.
Is there an easier way for me to see all the areas that I visited instead of hitting the back arrow?
First login then click on History. A drop down menu will show up where you have last visited. You can then choose where you would like to go back to instead clicking back to the beginning.
Hopefully these how to’s help you. If you have any questions about the Small Business Support Community, including what improvements you would like to see, post a comment below this blog. I will respond back either with another comment or private message.
Thank you for using the Small Business Support Community