7941G Local Speed Dial Directory

Unanswered Question
Jan 30th, 2007

Hi,

I created the speeddial.xml file per the sys admin guide, loaded it up on our test lab and all looked fine.

Select the hard "directories" button and display reads:

--missed calls

--recieved calls

--local directory

--local speed dial

--personal speed dial

Select local speed dial and all entries show. So I uploaded the same file to a remote site production router which (to the best of my knowledge) is configured the same as my lab. But the user states that she only gets the first three options --missed calls, --recieved calls, and --local directory.

I've checked and compared everything I can think of.

Any suggestions?

2811 Router

12.4(4)XC4 IOS

4.0(3) CME

7961G/41G, and 7912G phones

!

tftp-server flash:TERM41.7-0-3-0S.loads

tftp-server flash:term61.default.loads

tftp-server flash:term41.default.loads

tftp-server flash:CVM41.2-0-2-26.sbn

tftp-server flash:cnu41.2-7-6-26.sbn

tftp-server flash:Jar41.2-9-2-26.sbn

tftp-server flash:cp7912080001sccp051117a.sbin

telephony-service

no auto-reg-ephone

load 7941GE TERM41.7-0-3-0S

load 7941 TERM41.7-0-3-0S

load 7961GE TERM41.7-0-3-0S

load 7961 TERM41.7-0-3-0S

load 7912 cp7912080001sccp051117a.sbin

max-ephones 36

max-dn 108

ip source-address 192.168.121.1 port 2000

calling-number initiator

service phone videoCapability 1

system message Yakima PCLI

time-zone 5

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

moh music-on-hold.au

web admin system name Administrator secret 5 $1$OH7w$v.9DQLA6CJCmASyxCM73O0

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern 9.T

secondary-dialtone 9

create cnf-files version-stamp 7960 Jan 30 2007 10:03:46

Thanks!

Michael

I have this problem too.
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Paolo Bevilacqua Tue, 01/30/2007 - 11:17

Hi Michael,

I also had problems with directories on the 7912, in my case, the local directory was missing. I've updated to the latest image and since then everything is fine. The image that I use is

CP7912080002SCCP060817.sbin

Let us know if that fixes the issue for you.

Paolo Bevilacqua Tue, 01/30/2007 - 11:42

Indeed, the various phone images have bugs and for the 7912 problem, that was the only thing that fixed the issue. I use 8.x versions without issues.

But a problem that I have with _all_ the images on 7911/41/61, is that external placed calls always show as 'unknown' in the directory.

I think the cisco 'recommendation' on the 7.x firmware is not really a mandatory one, given that 8.x images are listen in the compatibility table, and in the CME download area is now released a file that contains all 8.x firmware for the ephones.

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