Cisco CDR Insert

Answered Question
Jan 31st, 2007

Can someone explain?

Thanks.

Event Type: Error

Event Source: Cisco CDR Insert

Event Category: None

Event ID: 3

Date:

Time:

User: N/A

Computer:

Description:

Error: kErrorNotCDRPrimary - InsertCDR service is being run on a server that is not the CDR primary

App ID: Cisco CDR Insert

Cluster ID: StandAloneCluster

Node ID:

Explanation: InsertCDR service is being run on a server that is not the CDR primary

Recommended Action: Either disable the service or change the Enterprise Parameter for PrimaryCDRUNCPath.

I have this problem too.
0 votes
Correct Answer by Zin.Karzazi about 9 years 7 months ago

It means you are running the CDR service on the subscriber which need to be stopped, as this service run only on the publisher. So to get rid of this error do the following on your subscriber:

Application > Cisco CallManager serviceability

Tools > Service Activation-> your Subscriber-> uncheck Cisco CDR Insert, and click Update

Please rate all helpful posts.

Zin-Elabidine Karzazi

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Correct Answer
Zin.Karzazi Thu, 02/01/2007 - 01:33

It means you are running the CDR service on the subscriber which need to be stopped, as this service run only on the publisher. So to get rid of this error do the following on your subscriber:

Application > Cisco CallManager serviceability

Tools > Service Activation-> your Subscriber-> uncheck Cisco CDR Insert, and click Update

Please rate all helpful posts.

Zin-Elabidine Karzazi

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