lms 2.6 internal server error

Answered Question
Feb 1st, 2007

Hello,

I have installed ciscoworks 2.5 and I have upgrade it to 2.6.

I dont have any problem with Common Services, RME and Campus Manager modules.

But i am having problems with CiscoView, DFM and IPM.

In CiscoView the problem is:

The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org/apache/jsp/index_jsp (Illegal constant pool index)

root cause

java.lang.ClassFormatError: org/apache/jsp/index_jsp (Illegal constant pool index)

In DFM:

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org/apache/jsp/index_jsp (Truncated class file)

root cause

java.lang.ClassFormatError: org/apache/jsp/index_jsp (Truncated class file)

And in IPM:

Problem with File /WEB-INF/screens/ipm/ipmText.jsp!!!org/apache/jsp/ipmLicenseCheck_jsp (Bad magic number)

Thank you very much in advanced.

I am working with Sun V240 server (Solaris 2.9).

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 9 years 8 months ago

Try this:

# /etc/init.d/dmgtd stop

# cd /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost

# rm -rf *

# /etc/init.d/dmgtd start

That will purge your JSP cache, and should get you back up again. The JSP cache can become corrupted after a system crash.

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Correct Answer
Joe Clarke Thu, 02/01/2007 - 08:50

Try this:

# /etc/init.d/dmgtd stop

# cd /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost

# rm -rf *

# /etc/init.d/dmgtd start

That will purge your JSP cache, and should get you back up again. The JSP cache can become corrupted after a system crash.

Martin Ermel Mon, 02/26/2007 - 08:38

Yes it does, just change the path to

c:\Program Files\CSCOpx\MDC\tomcat\work\Standalone\localhost

(default installation path)

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