Solved: lms 2.6 internal server error

egomezelvira · ‎02-01-2007

Hello,

I have installed ciscoworks 2.5 and I have upgrade it to 2.6.

I dont have any problem with Common Services, RME and Campus Manager modules.

But i am having problems with CiscoView, DFM and IPM.

In CiscoView the problem is:

The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org/apache/jsp/index_jsp (Illegal constant pool index)

root cause

java.lang.ClassFormatError: org/apache/jsp/index_jsp (Illegal constant pool index)

In DFM:

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: org/apache/jsp/index_jsp (Truncated class file)

root cause

java.lang.ClassFormatError: org/apache/jsp/index_jsp (Truncated class file)

And in IPM:

Problem with File /WEB-INF/screens/ipm/ipmText.jsp!!!org/apache/jsp/ipmLicenseCheck_jsp (Bad magic number)

Thank you very much in advanced.

I am working with Sun V240 server (Solaris 2.9).

Joe Clarke · ‎02-01-2007

Try this:

# /etc/init.d/dmgtd stop

# cd /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost

# rm -rf *

# /etc/init.d/dmgtd start

That will purge your JSP cache, and should get you back up again. The JSP cache can become corrupted after a system crash.

Joe Clarke · ‎02-01-2007

Try this:

# /etc/init.d/dmgtd stop

# cd /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost

# rm -rf *

# /etc/init.d/dmgtd start

That will purge your JSP cache, and should get you back up again. The JSP cache can become corrupted after a system crash.

egomezelvira · ‎02-05-2007

Thank you very much.

It is working properly!!!

ptrigueira · ‎02-26-2007

Hi guys,

Does this apply's to Windows version also ?

tks

P

Martin Ermel · ‎02-26-2007

Yes it does, just change the path to

c:\Program Files\CSCOpx\MDC\tomcat\work\Standalone\localhost

(default installation path)