When users try to connect to my PIX515e using VPN client, the client will prompt for user and password. After this information is entered and the user, click OK, the client will try to connect with a message, "contacting the security gateway" in the bottom status bar and the connection will timeout. When this happens it will prevent everyone from connecting with VPN client, if I do a "clear x", then any VPN users can connect with no problem. I believe this is caused when users entering the wrong password several times. How can I resolve this? Your help will be highly appreciated.