CM 4.0 on 2 clusters (USA and India) and on the USA cluster, a call is made to 703XX which hits the following RL with 2 RG
1st - InterclusterTrunk to India RG
2nd - USA's MGCP GW RG. The RouteList Details page for this routegroup will have the called number changed from the 5digit 703XX to a international 011XXXXXXX number.
has anyone had this scenario and if so, what is the experience with 4.0?
My concern is that I feel the ICT is not reliable when it tries to sync up btwn the 2 clusters so there is never a fallback to the pstn. How does CM recognize if ICT is down?
I want to avoid going into CM to manually reset the ICT as I feel that if ICT is down, it should fall back to PSTN.
What tool is used to find out if ICT is down? I cannot find anything in RTMT or perfmon to tell me if the h225 or h245 for the ICT is bad.