DMA 5.1(1) modExportDatabase =Failure

Unanswered Question
Feb 6th, 2007

Hi, everyone

I'm working to upgrade callmanager from 4.1(3) to 5.1(1). but I don't make a DMA-backup files.

I got those errors:

12:22:51 PM] Process ended ExitCode = -1073741819, modExportDatabase = Failure

[12:22:51 PM] ErrHandler: Err.Number=0 modExportDatabase = Failure

[12:22:51 PM] modExportDatabase = Failure

[12:22:51 PM] modExportDatabase=Failure

[12:22:51 PM] Could not complete database processing successfully.

[12:22:51 PM] Error in modExportDatabase: 0

[12:22:51 PM] Closing process handle...

[12:22:51 PM] CCM2 DB export DLL complete. Return string = Failure

[12:22:51 PM] Failed to verify Cisco CallManager database and directory backed up data.

[12:22:51 PM] The database and/or directory cannot be migrated as they are.

[12:22:51 PM] Correct the database and/or directory information and run DMA again.

[12:22:51 PM] Error in modVerifyCCM: 0

[12:22:51 PM] Verification of DB in IDS failed. Retaining the TAR file as it is.

Thanks in advance,

Ruben

I have this problem too.
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ccpagel Tue, 03/20/2007 - 10:31

Hi Ruben,

could you tell me if you ever resolved this issue as I'm experiancing the same errors while using the DMA tool on 4.1(3).

Thanks,

Chris

ruben.montes Wed, 03/21/2007 - 03:37

Hi,

yes, the problem is solved... You should look at the following file carefully to see which the error is:

c:\CiscoWebs\DMA\bin\datavalidation.log

Regards,

Ruben

thisisshanky Tue, 03/20/2007 - 14:11

Ruben,

Please take a look at this bug. CSCsg56433. Looks very similar to the output you have on the post.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg56433&cco_product=Call+Manager&fset=&swver=&keyw=DMA&target=&train=

The bug seems to have a status of resolved, but an explanation of how to fix it is not mentioned. Your best bet is to re-run the DMA and see if it helps. If not call TAC.

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