Hi, have recentley moved to a new company, who have an existing telecomms services company managing their Phone system. As part of a series of network upgrades, I am proposing to install CCM as a secondary swtichboard to serve one of our new sites, and eventually migrate the existing system over. However, after obtaining quotes from a few partners, our existing provider (who is a gold partner) came back with the cheapest quote by far... however, they list the following in there quote:
1 x Call Manager Publisher Software
1 x Call Manager Subscriber Software
20 x Cisco 7911 IP Handsets
1 x ISDN30 Gateway
20 x Cisco Voicemail Licences
1 x Qsig Connectivity
and thats it... the quote was a little to good to believe, so I asked for a few details, e.g. part numbers, version numbers etc.. nothing that any other partner hadn't provided up front. They have so far point blank refused to provide any of those, claiming they sell 'solutions' as a whole!?!? Are they allowed to do this? Does this sound dodgy to anyone else?
Anyone got any advice?