CCM 4.1 installation in Dell server

Unanswered Question
Feb 7th, 2007

Is it possible to install CCM 4.1 on a Dell server

The specifics are Dell Power Edge 2600

2.4 Ghz with 2Gb RAM

Narayan

I have this problem too.
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jason-calbert_2 Wed, 02/07/2007 - 06:10

The only supported configuration is on a Cisco MCS or HP/Compaq server with correct specs. IBM with correct specs will also work.

The Dell box is not a supported operation and callmanager will not load

HTH

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espereir Sat, 02/10/2007 - 13:47

Here is the list of supported servers and the CCM versions that they supports: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure09186a0080174928.html

- HP servers:

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure09186a0080107d79.html

- IBM servers:

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure0900aecd80091615.html

Just remember that the HW MUST MATCH, otherwise, the OS installation will fail with the HW detection disk.

By the way, here is another link about MCS servers, it includes the HW view: http://www.cisco.com/anz/cpp/refguide/hview/ipt/mcs.shtml

royalblues Tue, 04/17/2007 - 06:35

I do see the HP server listed in the supported versions.

But the application i have is in a dvd drive whereas the server doesn't have one..

Is there any way i can get the CD version?

Narayan

jbarcena Tue, 04/17/2007 - 06:39

That is because some servers come with a DVD drive and others do not. You will need to request the media in CD not in DVD. To request the CD's you need to follow this procedure:

Refer to the Product Upgrade Tool (PUT)

http://tools.cisco.com/gct/Upgrade/jsp/index.jsp

(registered customers only). You'll be required to enter your Cisco Software Application Support Plus Upgrades (SASU) contract number and request the CD/CD set.

If you have any problems finding the part numbers that you need or with the order placing please try the next:

Send an email to the next address:

[email protected]

just send them an email requesting the SW CDs that you need, adding your contract number and the shipping address.

Finally I'm sending you all the detailed info about the procedures on CDs requests, for future needs:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a00802262ed.shtml

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