Corp Dir btwn Cluster for Caller Name in "Place Call"

Unanswered Question
Feb 7th, 2007

We have 2 separate clusters - SJC(4.02sr2a) and PLN(4.1.3sr1). Each cluster uses a local DC directory with Name and Extension.

If a cluster calls or recieve within its own (ie SJC), name and number shows

base on its own local directory....so Missed, Recieve and PLACE calls will show up within the cluster.

If a cluster calls another cluster, (ie SJC calls PLN) SJC will sends its name

and number to PLN which means the PLN phone's "Missed" and "Recieved" logs this. This assumes the RL/RG and/or RP allows this which we have set up

However, SJC "PLACE CALL" HISOTRY LOG will only log the extension AND

NOT NAME btwn clusters. We want both name and number on Place Calls history log and not just number. Anyway to do this?

TIA

I have this problem too.
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wdrootz Tue, 02/13/2007 - 10:21

Recommendation is to upgrade to the latest firmware for the 7940/60: cmterm-7940-7960-sccp.8-0-5.exe

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