I am running Unity 4.0(4) and when I run reports for my Call Handlers, they are showing no or hardly any traffic, yet we use Unity for our main auto attendant for all incoming calls. Out main menu Call Handler always show NO traffic. Does anyone have any ideas? I seen this bug (http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeg07962) in a previous post. I am running 4.0(4). Sound like the same issue to anyone else? Thanks!