7941G and 7691G Background.

Unanswered Question
Feb 8th, 2007

Hello all. I'm struggling to get the above working. I am successfully using backgrounds on my 7911Gs, but using the same method on the 7941Gs and 7961Gs doesn't work.

My list.xml file for the 7941Gs and 7961s is:


<ImageItem Image="TFTP:Desktops\320x196x4\TN-MyTest.png"



Obviously, I have put the two .png files in the folder located at: C:\Program Files\Cisco\TFTPPath\Desktops\320x196x4

The phones display 'File not found' - any ideas? Incidentally, the 7911Gs which do work have the list.xml set as:


<ImageItem Image="TFTP:Desktops\95x34x1\TN-Test.png"

URL="TFTP:Desktops\95x34x1\Test.png" />


This file, along with the .png files are located at: C:\Program Files\Cisco\TFTPPath\Desktops\95x34x1

Am I right in saying that there is a separate list.xml for each of the above examples?

I have looked at the Customizing Phones pdf but I think everything is right. Any other ideas guys?

Any help is much appreciated.

I have this problem too.
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rob.huffman Fri, 02/09/2007 - 06:37

Hi Darren,

The list.xml example in the 7941g/7961g guide looks slightly different than yours (check the / vs \ )?

List.xml Example





Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco CallManager 4.1(3)

Customizing the Cisco IP Phone


Hope this helps!


espereir Fri, 02/09/2007 - 16:54

Remember to restart the Cisco TFTP service after placing new files and make sure that all the servers has the .xml and the .png images.


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