Outbound dialer with a prompt only

joe.conger · ‎02-09-2007

I'm looking for suggestions on how to write an outbound dialer script that queries a database/XML file for a phone number. The script then dials the phone number and plays greeting/prompt and then ends the call.

Is this doable or do a need the Cisco Outbound dialer option?

Joe

adignan · ‎02-10-2007

I would write a http triggered script so you can always have it running.

Then, in your script you would just query sql, use the place call step > play the .wav file to the customer > use the terminate step to end the call.

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