Remote Support traffic doesn't work over VPN.

Unanswered Question
Feb 9th, 2007

I have a customer that is using a utility to remote to desktops in his network. Most of the remote sites are over IPSEC tunnels, some are over a transparent lan. The administrator can use the utility on the local LAN and TLAN sites, but cannot use the utility over the VPN. The utility uses port 2000 and is comming from an IP that is specified as interesting traffic. Any help or insight would be greatly appreciated! TIA

I have this problem too.
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jain.nitin Sun, 02/11/2007 - 04:17

can I have the config, so that I can check where is the problem.

Ninja

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