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Ext Mob Error code 9

ecclescf
Level 1
Level 1

‎02-09-2007 07:16 AM - edited ‎03-13-2019 03:54 PM

When trying to log into extn mobility the user is getting "logon unsuccessful error:[9].

I have stop/start tomcat and iis and also reset password.

Had a good look around the Cisco docs and can find several other error codes but not this one.

This is on a ccm 4.1(3)sr3a.

Any input from you knowledgable people out there are greatly appreciated!!

Regards

Chris

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4 Replies 4

Zin.Karzazi
Level 5
Level 5

‎02-09-2007 09:12 AM

TAC Case: K12199270

Hope this helps.

0 Helpful

ecclescf
Level 1
Level 1
In response to Zin.Karzazi

‎02-13-2007 07:39 AM

Cheers..will give it a try.

0 Helpful

mchandak
Level 7
Level 7
In response to ecclescf

‎02-23-2007 05:42 PM

did that case solve the issue ??

0 Helpful

ecclescf
Level 1
Level 1
In response to mchandak

‎02-26-2007 01:38 AM

Did not get round to trying the fix from the TAC case.

When I came back from leave the issue had been resolved by deleting and recreating the user profile.

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