I am configuring my ASA 5520 7.2(9) to use the WebVPN feature to access a Citrix presentation server and farm. I ordered and installed an Entrust certificate. I now need to add the Root certificate. When I try, the ASA prompts me for a Serial Number. I tried entering in the Serial Number and the ASA answers that it wants the SN in Hex format.
What is the proper procedure to install an Entrust root cert with the CA signed cert?
To use mutual group authentication, you need a root certificate that is compatible with the central-site VPN installed on your system. Your network administrator can load a root certificate on your system during installation. When you select mutual group authentication, the VPN Client software verifies whether you have a root certificate installed. If not, it prompts you to install one.