How to configure softkey on ip phone menus

Unanswered Question
Feb 12th, 2007

I have seen that Cisco ip phone 7912 and Cisco 7940 have diferent softkeys when I go to missed calls menu.

I need to configure a softkey in Cisco 7940 phone for when I am in missed calls menu that it permits delete missed calls one by one like Cisco 7912 have and Cisco 7940 don't have.

Is it possible?. Where is the files that control this phone features?.

The firmware version of CIsco 7940 is 7.2(2.0) and the Cisco 7912 have 8.0.2(060817A).

I use CCM 4.1(3)sr1.


I have this problem too.
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dsweeny Fri, 02/16/2007 - 06:54

Not all Cisco IP Phone models support all features and services. For the latest information on features and services that support these phone models, refer to the following documentation:

Phone administration or user documentation that supports the phone model and this version of Cisco CallManager

Firmware release notes for your phone model

Cisco CallManager release notes

The following URL should help you:


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