2x CCM 4.1(3)
2x IP IVR 4.0(4)
PIM 2: CCM
PIM 3: VRU, IVR node 'IVR-A'
PIM 5: VRU, IVR node 'IVR-B'
IVR-A configuration is identical to IVR-B (to ensure redundancy)
ICM subsystem on IVR-A is okay, works, calls get transrouted.
ICM subsystem on IVR-B is out of service.
When I send a call, it hits the ICM script, waits for a couple of moments at the TranslationRoute to VRU node, then exits throught the failure connection, and I can hear "I am sorry we are experiencing system problems and are unable to process the call".
I also noticed the VRU PIM 5 (should be in contact with 'IVR-B' is IDLE all time)
Any help would be very much appreciated.