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S O S f?d?rator switch Catalyst 3750G-24TS-S Failure

eh_ham
Level 1
Level 1

We are encountering a failure of our federator switch a catalyst 3750G-24TS-S

The startup output on console port is as follow in the attached file

Our network is down (no communication between floors)

Can anybody help us, this is an emergency.

5 Replies 5

smothuku
Level 7
Level 7

Hi ,

It is better open a TAC case with cisco to resolve the issue because traceback is present in logs which can be decoded by TAC engineer for seacrhig for known issues.

Thanks,

satish

Hi,

I have only guest level acces and cannot use TAC.

I need to know if it is hardware or software problem

please help us

bjw
Level 4
Level 4

A POST ASIC failure is pretty much always a hardware failure. It's the lowest level hardware diag (Power on self test)

Hello,

The failure is indicated as follow :

POST: PortASIC CAM Subsystem Tests : End, Status Failed

Is the portASIC CAM Subsystem a replaceable component or does the switch have to be replaced.

Thanks for answering.

Hello, I'd like to know how have you fixed this problem. Thanks, Douglas.

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