We are on Unity v4.0(5) and have two servers. One is licensed for Voicemail Only and the other is licensed for Unified Messaging. Unity Networking is configured and appears to be working, except...
On our Unified Messaging Server, we have some users configured to use their regular Exchange mailbox for messages and are therefore "unified messaging", while others use a different mailbox just for their voice messages. Not everyone needs the "unified" features so we are not giving that capability unless needed.
We have configured a user on the VMO server. In trying to transfer messages between the two servers, we see the following:
VMO users can only find true Unified users in the directory and transfer messages to them. So, they do not find users who have a separate voicemail mailbox on the Unified server.
Anyone on the Unified server can find anyone on either server.
Why can't a VMO user find a non-Unified (as described above) on the Unified server? I don't know if I have a configuration issue, or if it just won't work this way.
Thanks in advance for any help or direction you can provide!