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call manager

scripttron75
Level 1
Level 1

is there a way to actually record calls with the cisco call manager??

4 Replies 4

mchandak
Level 7
Level 7

there is no native support for recording on CM. U can use 3rd party s/w for it

bjamaspi
Cisco Employee
Cisco Employee

Not AFAIK. However depending on your requirement you could use CM features like Barge/MCID/etc though none of them are equivalent to recording a call

Ratheesh Kumar
VIP Alumni
VIP Alumni

In CCM u dont have the provision for that.U have to depend on softwares for that.

w.alghanem
Level 1
Level 1

TeleFinity is offering a Free 6 months Certified Call Recording System for unlimited number of channels, have a look here:

http://tele-finity.com/Advertisement/Cisco-Call-Recording-6-Months-Free

www.tele-finity.com

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