Attendant Console - First time configuration

Unanswered Question
Feb 13th, 2007

I've followed the Cisco documentation on configuring AC (my first time configuring). I can not see the CallManager users in the directory window (Call Control is "up" and I am "online"). Is there a setting that has to be checked on each user's account so that they show up in the directory panel?

-Shikamaru

I have this problem too.
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wong34539@yahoo.com Mon, 02/19/2007 - 11:48

Cisco CallManager Attendant Console, a client-server application, allows you to set up Cisco IP Phones as attendant consoles. Employing a graphical user interface, the attendant console uses speed-dial buttons and quick directory access to look up phone numbers, monitor line status, and direct calls. A receptionist or administrative assistant can use the attendant console to handle calls for a department or company, or another employee can use it to manage his own telephone calls.

The attendant console installs on a PC with IP connectivity to the Cisco CallManager system. The attendant console works with a Cisco IP Phone that is registered to a Cisco CallManager system. Multiple attendant consoles can connect to a single Cisco CallManager system.

Try:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ecf89.html

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Posted February 13, 2007 at 12:26 PM
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