Voice over IP: Attendant Console - First time configuration

Unanswered Question
Feb 13th, 2007

I've followed the Cisco documentation on configuring AC (my first time configuring). I can not see the CallManager users in the directory window (Call Control is "up" and I am "online"). Is there a setting that has to be checked on each user's account so that they show up in the directory panel?

-Shikamaru

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Brandon Buffin Tue, 02/13/2007 - 13:46

By default, no users are shown in the directory pane. You can either start typing a first/last name or click the drop down beside "Department" to choose a department or "Show All Users".

Hope this helps. If so, please rate the post.

Brandon

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