Solved: Symantec AntiVirus Enterprise Edition on CallManager Server

moabdallah · ‎02-13-2007

Can I install Symantec AntiVirus Enterprise Edition on CallManager Server 4.2(3) ???

Regards

Mohamed

Brandon Buffin · ‎02-14-2007

Mohamed,

I would not recommend installing the full Enterprise Edition suite as it will not be TAC supported.

It looks like from Symantec's website that Antivirus Corporate Edition is one component of Antivirus Enterprise Edition. See the following link. It's possible that the Enterprise Edition would allow you to install only the Antivirus Corporate Edition component. I believe this would be acceptable.

http://www.symantec.com/enterprise/products/overview.jsp?pcid=1008&pvid=804_1

Hope this helps.

Brandon

View solution in original post

Brandon Buffin · ‎02-13-2007

Mohamed,

Symantec AntiVirus Corporate Edition is supported, but not Enterprise Edition. This is most likely because the Enterprise Edition is a suite of products that includes functionality that is not applicable to the Callmanager environment. Take a look at the following link.

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_bulletin0900aecd800f8572.html

Hope this helps. If so, please rate the post.

Brandon

moabdallah · ‎02-13-2007

Hi Brandon,

Thanks for your reply

My cusomter has only the Symantec Anivirus Enterprise Edition

Do you think it may casue any problem if I install on Cisco CallManager Server ?

Regards

Mohamed

Brandon Buffin · ‎02-14-2007

Mohamed,

I would not recommend installing the full Enterprise Edition suite as it will not be TAC supported.

It looks like from Symantec's website that Antivirus Corporate Edition is one component of Antivirus Enterprise Edition. See the following link. It's possible that the Enterprise Edition would allow you to install only the Antivirus Corporate Edition component. I believe this would be acceptable.

http://www.symantec.com/enterprise/products/overview.jsp?pcid=1008&pvid=804_1

Hope this helps.

Brandon

mloraditch · ‎02-14-2007

Enterprise edition merely indicates a bundled suite of licenses for AV Corp, AV for SMTP/Exchange and Web Filtering. You would be fine installing just the AV Corp client on your CM. The other products on enterprise are separate installations and cds that you would never install on a cm anyway.

HTH