Inbound calls occasionally are getting the first half second dropped when dialing into an IVR. Instead of "Welcome to Bloggs & Son" they may get "come to Bloggs & Son". I've noticed this when I've rebooted the system and I'm assuming that it occurs the first time the wav file is requested from the CVP Media server. Is there any reason why this may re-occour?
(CVP 3.1 with VXML Gateway)