Setup IPCC as Backup for Unity Auto-Attendant

Unanswered Question
Feb 14th, 2007


I have Unity 4.1, and IPCC Express Standard 4.0(3), and I would like my main auto-attendant number to be re-routed from Unity to IPCC in the event that Unity is down or not answering. I tried this last night with the call forward options on the DN set to an extension, and it didn't transfer.

When Unity is down external callers get a message that the number is disconnected etc... Do you have any ideas? I need to get this working before I have to upgrade Unity for DST.



I have this problem too.
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