02-15-2007 05:14 AM - edited 03-14-2019 08:03 PM
Hi all,
at one phone I have the situation that a call is connected to a headset and while the call it jumps from headset to the speaker. the connection is going on.
Thanks and regards
Stephan
have anyone an idea whats happened?
02-15-2007 05:32 AM
Hi Stephan,
This is most likely a Phone Firmware issue. There were many Bugs associated with the 7.x firmware that caused this exact type of problem. We had users that experienced many odd handset/speakerphone/headset issues. I am not sure what model of phone you are using but there is a new phone firmware 8.2(1) that seems to have solved these problems.
Hope this helps!
Rob
02-15-2007 05:54 AM
Hello Rob,
thanks for that info. The phone type is 7940 with a Release 8.0.4 .
I thinks that I downloaded it some time ago.
Regards Stephan
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