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Historical Reporting with 30 min intervals by queue

aamercado
Level 4
Level 4

IPCCX 4.01sr1 - Historical reporting question:

I need a report that can tell me by different queue how many calls are processed and abandonded in a 30 minute interval. Is this possible?

1 Reply 1

bdecout
Level 1
Level 1

look for adding a 15 minutes interval in this document

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/relnotes/crs405rn.pdf

it is for 4.0.5 but may apply to 4.0.1 too?

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