topology map in CM device unknowm

Unanswered Question
Feb 16th, 2007

I use switch 3560G-24TS.In device center the type of device is very well specified but it appears unknown in topology is just specified ciscoProducts.615.What I must make for visualizing the device well

I have this problem too.
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David Stanford Fri, 02/16/2007 - 06:14

Which version of CM are you running? I see that the 3560G-24TS is supported in CM 4.0.3.

diaration Sat, 02/17/2007 - 08:15

I'm running CM version 4.0.3 and 3560G-24TS is in device package but for may topology map it is view as unknown device. Help me please.

sathappan Sat, 02/17/2007 - 21:35


If you are using LMS2.5.1, upgrade it to LMS2.6. I had a similar problem for access points, and after upgradation the problem was solved.



Anonymous (not verified) Sat, 02/17/2007 - 22:03

David Stanford Tue, 02/20/2007 - 07:50

Sorry, my mistake above...was thinking it was 4.0.3, when it was 4.0.4 (read the wrong table)....thanks for correcting


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