LMS 2.5.1 on 2003 server ERROR: "can not communicate with license server"

Unanswered Question
Feb 16th, 2007

hi :)

Can anyone give me a hand pls? here is the situation:

- LMS 2.5.1 on Win 2003 Server R2

- License file sent from CISCO was put in the LMSLicense directory and successfully located during RME Installation.

when I try to open licensing;

common services>server>admin>licensing

I get this error message:

"Error communicating with license server. License server may be down. Please start the License server, then refresh the page"

last year I have installed LMS 2.5 on win2000 server and havent got such error message.

anyone help pls..

tx in advance

I have this problem too.
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Joe Clarke Fri, 02/16/2007 - 09:50

Check the process state of LicenseServer in the output of pdshow. Also, check the license.log and LicenseServer.log for errors. Note: you will need to upgrade to LMS 2.6 to get Windows 2003 R2 support.

alfonzofernando Fri, 02/16/2007 - 09:56

tx for replying

i will follow your advices and let you know.

I have purchased LMS 2.6 and will upgrade. do tou think that license error is related with LMS version?

Joe Clarke Fri, 02/16/2007 - 09:59

These errors are probably not related, but if you want TAC support for LMS, you will need to move to 2.6 first.

rkb04071984 Fri, 11/23/2007 - 06:10

Hi!

What your operation system language?

Cisco works only function with Windows english and japanese version.

Thanks

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