one of my customer has IPCC express 3.5 and they lost their install CDs, but they have the service contract with Cisco. what's the right way to help them to get another copy from Cisco? I checked the Product Upgrade Tool, it loos that customer is entiled to order IPCX-3XS-35S-SASU= . does anybody know if all the install CDs are included in this part number? if not, can someoen advice which way to go? thanks
I have this problem too.