asa5520 csc-ssm module http service policy problem BUG

Unanswered Question
Feb 17th, 2007

We are having problems accessing the internet. Using either 7.2(2) or 7.2(1)19 still have a problem. CSC version is 6.1.1569. When the matching of http traffic is enabled in csc_out_policy of inside interface and csc_in_policy of the outside interface, users are having problems with the internet on the inside network. They are not using VPN.

History: I applied the 6.1.1569.1 patch, but in a week, the internet didn?t work. I uninstall the patch and it worked. In a couple weeks, it didn?t work again. I remove the csc-policy for http to make it work again.

We need help fixing this, it cost so much money to buy this product.

Cisco says it is a bug# CSCsh36741. TAC gave me the bug number and didn't help me back.

I tried reimaging it with the lowest version 6.1.1519 to see if it will fix it, but TFTP do not support a 50mb file.

I tried several tftp application and it won't reimage.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Hi,

I have exactly the same problem, but the internal user can connect to external web site but randomly unable to get connection.

Since I applied the 6.1.1569.0 patch on 6.1.1519 original product, I get many problems on CSC-SSM and this problems begins with SMTP connection, after work with TAC, I make ACL for matching SMTP for only one SMTP server on inside and smtp connection work again.

I suppose that all these problems came when applied the new release 6.1.1569.0 and after 6.1.1569.1

Because I installed ASA and CSC-SSM on July, I applied the new version on December and I had the problems afterwards.

I plan downgrade to 6.1.1519.

Hi,

I have exactly the same problem, but the internal user can connect to external web site but randomly unable to get connection.

Since I applied the 6.1.1569.0 patch on 6.1.1519 original product, I get many problems on CSC-SSM and this problems begins with SMTP connection, after work with TAC, I make ACL for matching SMTP for only one SMTP server on inside and smtp connection work again.

I suppose that all these problems came when applied the new release 6.1.1569.0 and after 6.1.1569.1

Because I installed ASA and CSC-SSM on July, I applied the new version on December and I had the problems afterwards.

I plan downgrade to 6.1.1519.

jfdeguzman16 Tue, 02/20/2007 - 08:36

I reinstall the 6.1.1569 image. Then it worked. We will see in a couple weeks, if it works. I used the TFTP32d program to reinstall the image.

It seems that there is a problem when updating it with the latest patch.

Actions

This Discussion