how can i reset 7940 & 7960's phones

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Overall Rating: 4 (4 ratings)
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mchandak Sun, 02/18/2007 - 21:38

resetting the phone to the factory defaults would depend on the firmware the phones are running. are you using SIP or the default CM code of Skinny ??

jbarcena Mon, 02/19/2007 - 05:35

Of what password are you taking about? VoiceMail passoword?

jbarcena Mon, 02/19/2007 - 05:36

Of what password are you talking about? VoiceMail passoword?

astrohmeier Tue, 02/20/2007 - 03:44

Hi,

press the settings button. After that press **# Now enter the network settings menu and it will be unlocked.

Achim

mchandak Tue, 02/20/2007 - 06:22

If the phones are running the newer loads, then u need to hit the settings button first and then "**#". Also, can u check the firmware version on the device ?? Settings ---> Model Information ---> App Load ID.

mchandak Tue, 02/20/2007 - 14:25

doing a reset on the phone does not need the CM to be available.

jbarcena Tue, 02/20/2007 - 14:30

Reset the phone by only pressing the Setting button and then **#**

jgross Wed, 02/21/2007 - 03:28

Hello,

Factory Reset for Cisco 7940G and 7960G

1. Press and hold the # Key through the IP phone power cycle.

2. Press 123456789*0#.

3. Select the option ?No?.

Bye

Jo

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