Ext. 3996 is trying to forward to x3986. Ext, 3886 phone indicates the calls are forwarded to x3986. When you dial 3996 it forwards, rings four times and the greeting heard is ?the extension is not available?.
But when you directly dial 3986 (x3996 is a voice mail ?announce only? mailbox), you do hear the CORRECT greeting.
I need to hear the CORRECT greeting when I forward my calls directly to x3986. HELP.