7206 Router crash and crashinfo file

Unanswered Question
Feb 20th, 2007

I put the output of

more crashinfo file

into output interpreter on CCO and it couldn't give me any sugesstions. I searched through Bug Toolkit and found no matching footprints.

Any suggestions after looking at the attached files.

I have this problem too.
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Danilo Dy Tue, 02/20/2007 - 19:38

I can't find anything in the crashinfo that triggers it except the line "Cause 0000401C (Code 0x7): Data Bus Error exception"

Did you by chance, did something before it crash like plugging new module?

astanislaus Tue, 02/20/2007 - 19:55

I got my customer to tftp teh crashinfo file and send me that file rather than the output of the command

more crashinfo.

Then I used teh output interpreter on the tftp'ed crashinfo file and it pointed me to S/W defect CSCdz57007. But customer is running 12.2(31) which should not see this issue as per CSCdz57007.

Danilo Dy Tue, 02/20/2007 - 19:44

Its hard to say, there is something about bugs notification from vendors that I rather not discuss here. It never hurts to upgrade to latest IOS even your current is GD. Whenever I have a problem and using old IOS, the first word I hear from my vendor is to upgrade to latest IOS and get back to them if I still have problem :)


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