Back up of ACS SE failed

GohJH · ‎02-21-2007

Hi, when i tried to do a backup with my ACS SE, the backup always fail. Even when doing it manually, it won't work. Any advice on the settings for it?

I'm using a Cerberus FTP server. Connectivity is ok..but i do not know why the connection always drop on the SE side.

Do i need to add my computer's hostname to the ACS SE?

ellis_b · ‎02-22-2007

No, you shouldnt need to do that. The proceedure is here:

http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_installation_guide_chapter09186a008070c61b.html#wp1057928

Test your ftp server with an ftp client on a workstation to verify that your ftp server is properly setup. Make sure your username, password, directory, etc are all correct.

GohJH · ‎02-23-2007

Finally found out what was wrong. Thanks for your help.

Report Inappropriate Content · ‎03-05-2007

What was your problem? I am having the same type of problem with my 1113 running 4.0 code. I am trying to use RDBMS via FTP and getting the same error. With Cerberus I get the following error:

"Error closing connection: An existing connection was forcibly closed by the remote host."

On the ACS SE side I get the following error in my RDBMS log:

"Failed to connect to FTP Server"

Any help would be appreciated.

Thanks,

Jason

Vivek Santuka · ‎03-06-2007

Hi,

With RDBMS please ensure that the ftp account which you are using has read/write/delete permission.

Regards,

Vivek