I need to come up with a backup strategy for all of our voice servers. For CCM and IP-IVR I am using the Cisco BARS utility, and for Unity I am using the Disaster recovery Backup Tool. However, I can't find much information about how to backup the IPCC enterprise environment.
We run in a duplexed ICM 6.0 environment, with side A and side B routers, loggers, AWs (HDS and Webview) and PGs. I have seen some posts that reference using the icmdba tool to export configurations, but this seems to only be a manual process. What do I need to backup in this environment, and does Cisco provide any sort of backup utility that would backup my IPCC enterprise environment on a regular basis (nightly)? I know that running a duplexed environment is supposed to mitigate some of the risk, but I'd feel more comfortable if the IPCC Enterprise was backed up as well.
Thanks for any advice.