One of our customer has CM 4.1 and they want to add speed dial to all their stores.
Since they want to see the name display what store they are dialing I thought configure those numbers as an extension in CTI ports and do CFA to that PSTN number attached to the store and I can also use BAT to import those numbers.
My concern is they want 4050 numbers which is really huge and they may expand.
I'm not sure whether CM hardware what they have can handle this, curently they have 3 -7845 H1 servers (1 pub and 2 subs)
I can't think of configuring CTI RP because of Device weight even for CTI ports when I ran Capacity planning tool it shows up we need 10 servers.
What is the best way to do it?
If possible they want to see the name display.?!!!
Thanks in advance.