7911 ip phone

Unanswered Question
Feb 22nd, 2007

Hello

i have 7911G ip phone registered with cme 3.3 and a power off occured and after the power is on the phone can not register again and only Cisco copyrights 2005 message appear through registeration process and there is no any menu key is active ,i tried to restore factory defaults by pressing # key and 123456789*0# but the phone still not registered and only the bottons flash from red to green without any response from the phone.

I have this problem too.
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mchandak Thu, 02/22/2007 - 05:57

can u get the output of "debug ephone mac-address " and "debug ephone error mac-address "

Paolo Bevilacqua Sat, 02/24/2007 - 15:44

Possibly corrupted flash. Do debug tftp events and check that any file requested by the phone is available.

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