I have a main line that goes directly to a unity account to give the caller options (press 1 for this, press 2 for that, etc). I need a different recording for afterhours, but I need this afterhours recording to have different caller inputs so that pressing 1 afterhours does something different than pressing 1 during normal hours.
The only way I know to do this is to have a 2 different unity accounts so that they can have different ?caller input? options. but how do I have the main line switch between unity accounts? When forwarded, it does not go to the unity account of the extension I?m forwarding to, but the unity account of the main line. I need to setup the main line as an alternate extension on both of the unity accounts that gives the caller options.
Can anyone help me on this ?I?m running Callmanager 4.1 and unity 4.2(1).