02-23-2007 02:55 AM - edited 03-13-2019 03:56 PM
Hi,
I have a two line IP Phone (7941) 1st Line as CUG and 2nd Line as PSTN. When I try to redial from the Call History to PSTN, It automatically take the 1st line (CUG). I am unable to redial from the Call History to take 2nd Line to dial PSTN. I would be happy if any one has solution.
I have CCM 4.1.3 with SR 4d
Regards
Karuna
02-23-2007 06:36 AM
Hi Karuna,
There are two methods that you can use to do this;
Method # 1 -
Handset is On hook
Go to Call History> scroll to desired call
Press Line 2 button> call will start to dial
Pickup handset or continue to use speakerphone
Complete call
Method # 2 -
Handset is Off hook
Press Line 2 button
Go to Call History> scroll to desired call
Press Dial> call will start to dial
Complete call
Hope this helps!
Rob
02-27-2007 07:00 AM
Hi,
thanks for your reply, but I try to do the same in my IP Phone but it automatically takes the First Line only....
Karuna
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